RETURNS POLICY

RETURNS/EXCHANGES/SHIPPING

RETURNS

Returns are accepted only under the following conditions:
The return must be received by RAKERS ON FLEEK within 7 days of purchase.
The returned item must be unworn/unused and in new condition.
All returns are subject to a 25% restocking fee per package.

We do not accept returns based of “Change of Mind”

REFUNDS

After receiving the returned item, RAKERS ON FLEEK will issue a refund for the value of the item, minus a 25% restocking fee. RAKERS ON FLEEK will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to RAKERS ON FLEEK. In a case of a missing package on orders placed in the United States we will offer a refund or send out a new package, this only applies to packages that were never delivered to you. If your package was delivered but you did not receive it, it is your responsibility to contact the post office and resolve the issue. In a case of a missing package on international orders we will offer a 70% refund, we will not be able to send out a second package. It is also your responsibility to contact the post office and file a claim for the missing package.

EXCHANGES/RETURNS

To return/exchange an item contact us to get approval and instructions at info@rakersonfleek.com. 

SHIPPING:

Please allow 1 to 4 weeks for shipping during any of our giveaway promotions.